Media Release: Child Support Agency takes out Privacy Award

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27 August 2008

The Child Support Agency was named tonight as the winner of the Symantec Government Award category in the inaugural Australian Privacy Awards program.

“Given the sensitivities involved in handling cases where a relationship has broken down, respecting the privacy of each partner, and of the child, is paramount,” said Karen Curtis, the Australian Privacy Commissioner.

“Child Support Agency’s winning a Privacy Award acknowledges how the agency has striven to meet this challenge.”

The Award was presented at a gala dinner held in Sydney by the category’s sponsor, Craig Scroggie, Symantec’s Vice President and Managing Director - Pacific.

Few of the Child Support Agency’s processes lend themselves to being automated, meaning the Child Support Agency has needed to develop staff-centric privacy processes. The Child Support Agency has a national network of regional privacy contact officers and a privacy complaints team, and staff are required to report any privacy incidents.

The Child Support Agency conducts privacy audits every two years.

Other winners of the Australian Privacy Awards included: Medicare (Grand Award), Telstra (Large Business Award), Data Solutions Australia (Microsoft Small-Medium Business Award), and the Australian Dental Association NSW Branch (Community & NGO Award). High Court Judge Michael Kirby was named as the recipient of the Australian Privacy Medal.

The Awards were sponsored by Symantec (Major Sponsor), Microsoft (Major Sponsor), Clayton Utz (Executive Sponsor), and Australian Finance Conference (Sponsor).

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