What is a Privacy Contact Officer?

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The Privacy Contact Officer PCO should be your first point of contact for advice on privacy matters related to that agency. The Office strongly encourages each agency to have a PCO. Ask if the agency has a PCO and what they can do to help you. A PCO will also be able to tell you how to approach our Office for further advice if this is necessary.

The Office also maintains a directory of all PCOs. If you need to make contact with the PCO of an Agency about a complaint or a privacy matter ring the Privacy Enquiries Line on 1300 363 992 or email pco@privacy.gov.au.

PCOs not currently part of the Network may also contact the Privacy Enquiries Line for more details on how to join the Network. The Office coordinates a network of PCOs, usually organising meetings four times a year to discuss current privacy issues.