<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><html lang="en"> <head> <META http-equiv="Content-Type" content="text/html; charset=UTF-16"> <META http-equiv="Content-Type" content="text/html; charset=utf-8"> <META http-equiv="Pragma" content="no-cache"> <title>The Office of the Privacy Commissioner</title> <link href="/css/default_css.asp" rel="stylesheet" rev="stylesheet" type="text/css"> </head> <body> <table cellpadding="8" cellspacing="0" border="0" width="570"> <tr> <td valign="top"> <h1>Complaint Case Notes 2008</h1> <P>Back to <A href="/act/casenotes/index.html">Complaint Case Notes, Summaries and Determinations</A> page.</P> <TABLE borderColor=black cellSpacing=0 cellPadding=5 width="100%" align=center border=1> <TBODY> <TR> <TH scope=col> <DIV align=center><STRONG>Case Citation</STRONG> </DIV></TH> <TH scope=col> <DIV align=center><STRONG>Subject Heading</STRONG> </DIV></TH> <TH scope=col> <DIV align=center><STRONG>Law</STRONG> </DIV></TH></TR> <TR> <TD><EM>U v Betting Agency [2008] PrivCmrA 21 </EM><BR> <A href="ccn21_2008.html">HTML</A>, <A href="ccn21_2008.pdf">PDF</A>, <A href="ccn21_2008.doc">Word</A> </TD> <TD>Unauthorised access to consumer credit information files</TD> <TD>Section 11B, section 18S and section 49 of the <a href="/act/privacyact/index.html">Privacy Act 1988</a> (Cth)</TD> </TR> <TR> <TD><EM>T v Private Community Centre [2008] PrivCmrA 20</EM><BR> <A href="ccn20_2008.html">HTML</A>, <A href="ccn20_2008.pdf">PDF</A>, <A href="ccn20_2008.doc">Word</A> </TD> <TD>Failure to provide adequate notice when collecting personal information; improper disclosure of personal information; failure to take reasonable steps to provide privacy policy and failure to provide access to personal information</TD> <TD>National Privacy Principles 1.3, 2.1, 5.1 and 6.1 in Schedule 3 of the <a href="/act/privacyact/index.html">Privacy Act 1988</a> (Cth)</TD> </TR> <TR> <TR> <TD><EM>S v Health Service Provider [2008] PrivCmrA 19</EM><BR><A href="ccn19_2008.html">HTML</A>, <A href="ccn19_2008.pdf">PDF</A>, <A href="ccn19_2008.doc">Word</A> </TD> <TD>Failure to keep personal information secure </TD> <TD>National Privacy Principle 4.1 in Schedule 3 of the <a href="/act/privacyact/index.html">Privacy Act 1988</a> (Cth)</TD> </TR> <TR> <TR> <TD><EM>R v Finance Company</EM>[2008] PrivCmrA 18<BR><A href="ccn18_2008.html">HTML</A>, <A href="ccn18_2008.pdf">PDF</A>, <A href="ccn18_2008.doc">Word</A> </TD> <TD>Improper listing of a payment default on an individual's consumer credit information file.</TD> <TD>Section 18E in Part IIIA of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth). Paragraph 2.7 of the Credit Reporting Code of Conduct. </TD></TR> <TR> <TD><EM>Q v Credit Provider </EM>[2008] PrivCmrA 17<BR><A href="ccn17_2008.html">HTML</A>, <A href="ccn17_2008.pdf">PDF</A>, <A href="ccn17_2008.doc">Word</A> </TD> <TD>Unauthorised access to consumer credit information files or credit reports by a credit provider.</TD> <TD>Section 18S and section 18J(1) of Part IIIA of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth). </TD></TR> <TR> <TD><EM>P v Private Health Service Provider </EM>[2008] PrivCmrA 16<BR><A href="ccn16_2008.html">HTML</A>, <A href="ccn16_2008.pdf">PDF</A>, <A href="ccn16_2008.doc">Word</A> </TD> <TD>Failure to destroy personal information which is no longer needed.</TD> <TD>National Privacy Principles 2 and 4.2 in Schedule 3 of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth). </TD></TR> <TR> <TD><EM>O v Commonwealth Agency </EM>[2008] PrivCmrA 15<BR><A href="ccn15_2008.html">HTML</A>, <A href="ccn15_2008.pdf">PDF</A>, <A href="ccn15_2008.doc">Word</A> </TD> <TD>Improper disclosure of personal information.</TD> <TD>Information Privacy Principle 11 in Part III Division 2 of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth). </TD></TR> <TR> <TD><EM>N v Telecommunications Company </EM>[2008] PrivCmrA 14<BR><A href="ccn14_2008.html">HTML</A>, <A href="ccn14_2008.pdf">PDF</A>, <A href="ccn14_2008.doc">Word</A> </TD> <TD>Listing of a serious credit infringement on an individual s consumer credit information file.</TD> <TD>Section 6(1), section 18E(1)(b)(x), section 18E(8)(a) and section 18E(8)(b) of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth). </TD></TR> <TR> <TD><EM>M v Commonwealth Agency </EM>[2008] PrivCmrA 13<BR><A href="ccn13_2008.html">HTML</A>, <A href="ccn13_2008.pdf">PDF</A>, <A href="ccn13_2008.doc">Word</A> </TD> <TD>Unauthorised access and improper disclosure of personal information.</TD> <TD><A href="http://www.privacy.gov.au/publications/ipps.html">Information Privacy Principles 4 and 11</A> in Part III Division 2 of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth).</TD></TR> <TR> <TD><EM>L v Commonwealth Agency </EM></EM>[2008] PrivCmrA 12<BR><A href="ccn12_2008.html">HTML</A>, <A href="ccn12_2008.pdf">PDF</A>, <A href="ccn12_2008.doc">Word</A> </TD> <TD>Failure to take reasonable steps to ensure personal information was accurate and up to date before the information was used and improperly disclosing personal information to a third party.</TD> <TD><A href="http://www.privacy.gov.au/publications/ipps.html">Information Privacy Principle 8 and Information Privacy Principle 11</A> in Part III Division 2 of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth).</TD></TR> <TR> <TD><EM>K v Health Service Provider </EM>[2008] PrivCmrA 11<BR><A href="ccn11_2008.html">HTML</A>, <A href="ccn11_2008.pdf">PDF</A>, <A href="ccn11_2008.doc">Word</A> </TD> <TD>Improper disclosure of health information to a newspaper.</TD> <TD>Section 6 and <A href="/publications/npps01.html">National Privacy Principle 2</A> in Schedule 3 of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth).</TD></TR> <TR> <TD><EM>J v Home Shopping Retailer</EM> [2008] PrivCmrA 10<BR><A href="ccn10_2008.html">HTML</A>, <A href="ccn10_2008.pdf">PDF</A>, <A href="ccn10_2008.doc">Word</A> </TD> <TD>Improper disclosure of personal information.</TD> <TD><A href="/publications/npps01.html">National Privacy Principle 2.1</A> in Schedule 3 of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth).</TD></TR> <TR> <TD><EM>I v Contracted Service Provider to Commonwealth Agency</EM> [2008] PrivCmrA 9<BR><A href="ccn9_2008.html">HTML</A>, <A href="ccn9_2008.pdf">PDF</A>, <A href="ccn9_2008.doc">Word</A> </TD> <TD>Unnecessary collection of personal information and failure to provide adequate notice when collecting personal information. </TD> <TD><A href="http://www.privacy.gov.au/publications/ipps.html">Information Privacy Principle 1 and 2</A> in Part III Division 2 of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth). </TD></TR> <TR> <TD><EM>H v Credit Reporting Agency </EM>[2008] PrivCmrA 8<BR><A href="ccn8_2008.html">HTML</A>, <A href="ccn8_2008.pdf">PDF</A>, <A href="ccn8_2008.doc">Word</A> </TD> <TD>Accuracy of credit information file.</TD> <TD>Section 18G(a) of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth).</TD></TR> <TR> <TD><EM>G v Financial Institutions X and Y </EM>[2008] PrivCmrA 7<BR><A href="ccn7_2008.html">HTML</A>, <A href="ccn7_2008.pdf">PDF</A>, <A href="ccn7_2008.doc">Word</A> </TD> <TD>Improper disclosure of personal information and accuracy of personal information.</TD> <TD><A href="/publications/npps01.html">National Privacy Principles 2.1, 3 and 6.5 in Schedule 3</A> of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth).</TD></TR> <TR> <TD><EM>F v Australian Government Agency </EM>[2008] PrivCmrA 6 <BR><A href="ccn6_2008.html">HTML</A>, <A href="ccn6_2008.pdf">PDF</A>, <A href="ccn6_2008.doc">Word</A> </TD> <TD>Failure to keep personal information secure.</TD> <TD><A href="http://www.privacy.gov.au/publications/ipps.html">Information Privacy Principles 4 and 10 in Part III Division 2</A> of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth).</TD></TR> <TR> <TD><EM>E v Insurance Company</EM> [2008] PrivCmrA 5<BR><A href="ccn5_2008.html">HTML</A>, <A href="ccn5_2008.pdf">PDF</A>, <A href="ccn5_2008.doc">Word</A> </TD> <TD>Improper disclosure of personal information.</TD> <TD><A href="/publications/npps01.html">National Privacy Principle 2.1 in Schedule 3</A> of the <EM><A href="/act/privacyact/index.html">Privacy Act 1988</A></EM> (Cth).</TD></TR> <TR> <TD><EM>D v Health Service Provider</EM> [2008] PrivCmrA 4<BR><A href="ccn4_2008.html">HTML</A>, <A href="ccn4_2008.pdf">PDF</A>, <A href="ccn4_2008.doc">Word</A> </TD> <TD>Unauthorised access to and security of personal information. </TD> <TD><A href="/publications/npps01.html">National Privacy Principle 4.1</A> in Schedule 3 of the <EM><A href="/act/privacyact/index.html">Privacy Act 1988</A> </EM>(Cth).</TD></TR> <TR> <TD><EM>C v Health Service Provider</EM> [2008] PrivCmrA 3<BR><A href="ccn3_2008.html">HTML</A>, <A href="ccn3_2008.pdf">PDF</A>, <A href="ccn3_2008.doc">Word</A> </TD> <TD>Disclosure of personal information by a health service provider.</TD> <TD><A href="/publications/npps01.html">National Privacy Principle 2</A> in Schedule 3 of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth).</TD></TR> <TR> <TD><EM>B v Hotel</EM> [2008] PrivCmrA 2<BR><A href="ccn2_2008.html">HTML</A>, <A href="ccn2_2008.pdf">PDF</A>, <A href="ccn2_2008.doc">Word</A></TD> <TD>Improper disclosure of personal information by an organisation.</TD> <TD><A href="/publications/npps01.html">National Privacy Principle 2.1</A> in Schedule 3 of the <A href="/act/privacyact/index.html"><EM>Privacy Act 1988</EM></A> (Cth).</TD></TR> <TR> <TD> <P><EM>A v Private School </EM>[2008] PrivCmrA 1 <BR><A href="ccn1_2008.html">HTML</A>, <A href="ccn1_2008.pdf">PDF</A>, <A href="ccn1_2008.doc">Word</A> </P></TD> <TD> <P>Refusal to give access to personal information held by a private school. </P></TD> <TD><A href="/publications/npps01.html">National Privacy Principle 6.1(c)</A> in Schedule 3 of the <EM><A href="/act/privacyact/index.html">Privacy Act 1988</A></EM> (Cth).</TD></TR></TBODY></TABLE> <p><a href="">Return</a></p> </td> </tr> </table> </body> </html>